Your privacy matters to us. This Privacy Policy explains exactly what personal information AR99 collects from Pakistani players, how that data is used, how it is stored and protected, and what rights you have over your own information. We want you to feel confident that your data is handled with care on the ar99.vu platform.
Six commitments that define how we handle personal data on the AR99 platform.
All personal information stored by AR99 is encrypted at rest using industry-standard encryption. Your PKR payment details, contact information, and account credentials are never stored in plain text and are not accessible to unauthorised parties.
AR99 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Data shared with third-party partners – such as payment processors like JazzCash and Easypaisa – is limited strictly to what is needed to process your transactions.
All deposit and withdrawal transactions processed through JazzCash, Easypaisa, Raast, bank transfer, and other PKR payment methods are handled over encrypted connections. AR99 does not store full card numbers or full mobile wallet credentials on its servers.
Access to player data within AR99 is restricted on a strict need-to-know basis. Internal staff access to personal information is logged and monitored. No team member can access your full financial data without a documented operational reason.
You can request a copy of your personal data, ask for corrections, or request deletion of your account at any time by contacting our support team. AR99 provides clear mechanisms for exercising your data rights without unnecessary delay.
AR99 uses cookies and similar technologies to improve platform performance, maintain your session, and understand how players navigate the site. We do not use tracking cookies for third-party advertising. Cookie use is explained fully in this Privacy Policy.
Your Consent: By registering an account on AR99 or using any feature of the ar99.vu platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your information as described here.
AR99 ("we", "us", "the platform") operates the online gaming and sports betting platform available at ar99.vu. This Privacy Policy explains how we collect, use, store, share, and protect personal information provided by players who register and use the AR99 platform.
This policy applies to all data collected through the ar99.vu website, including account registration, deposits and withdrawals in PKR, sports betting activity, casino and slots gameplay, Bingo participation, VIP programme enrolment, and any communication you have with our support team.
We are committed to handling your personal information responsibly. The platform is built for Pakistani players, and all data handling practices described in this policy apply to users accessing ar99 from Pakistan or any other location where the platform is accessible.
If you have any questions about how your data is handled, you can reach our support team at any time through the Help section in your account dashboard. Our support team is available 24/7.
AR99 collects information in the following categories. We only collect information that is necessary for operating the platform, processing your transactions, and complying with our internal responsible gaming and verification obligations.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC | Account verification, age check |
| Contact Data | Email, mobile number, address | Account communication, support |
| Financial Data | PKR payment method, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device, browser | Platform security, fraud prevention |
| Usage Data | Betting logs, game history, session time | Responsible gaming, VIP tracking |
| Cookie Data | Session tokens, preferences | Platform functionality, analytics |
AR99 uses the personal information we collect for clearly defined purposes. We do not use your data for purposes beyond those listed here without first obtaining your consent or where required by applicable obligations.
Marketing Opt-Out: If you no longer wish to receive promotional communications from AR99, you can update your communication preferences at any time from within your account settings. Opting out of marketing communications does not affect your ability to use the platform.
AR99 processes your personal data on one or more of the following grounds:
To process PKR deposits and withdrawals, AR99 works with third-party payment service providers including JazzCash, Easypaisa, Raast, and partner banks. When you initiate a transaction, limited personal and financial information is shared with the relevant payment provider solely for the purpose of completing that transaction.
AR99 does not share your full gaming history, betting records, or browsing data with payment providers. Each provider operates under their own privacy policy and data handling terms. We encourage you to review the privacy policies of JazzCash, Easypaisa, and Raast directly for full information on how they handle transaction data.
AR99 may also share limited technical data with third-party analytics and platform performance tools to monitor site speed, uptime, and player experience metrics. Any such providers are contractually required to handle data securely and are not permitted to use the data for their own commercial purposes.
AR99 does not sell personal data to any third party. Data shared with payment processors and service providers is governed by data processing agreements that restrict how that data may be used.
AR99 takes the security of your personal information seriously. We implement technical and organisational measures designed to protect your data against unauthorised access, accidental loss, disclosure, or destruction.
While AR99 takes reasonable and appropriate steps to protect your data, no internet-based platform can guarantee absolute security. If you suspect that your AR99 account has been accessed without your authorisation, please contact our support team immediately so we can investigate and take appropriate action.
Your Role in Account Security: You are responsible for keeping your AR99 login credentials confidential. Choose a strong, unique password for your account and do not share it with anyone. AR99 will never ask for your password via email, live chat, or any other channel.
AR99 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the duration of your account relationship with us and for any period required thereafter for legal, operational, or dispute resolution purposes.
AR99 uses cookies and similar technologies to make the platform work correctly, remember your preferences, and understand how players use the site so we can keep improving it. A cookie is a small text file stored on your device by your browser when you visit a website.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Maintain your login session, secure the platform, and enable core features like deposits and withdrawals | No – required for platform to function |
| Preference Cookies | Remember your language, display settings, and other platform preferences | Yes |
| Analytics Cookies | Understand how players navigate ar99, which pages are most visited, and where improvements are needed | Yes |
AR99 does not use advertising cookies or allow third-party ad networks to place tracking cookies on the platform. Your browsing activity on ar99.vu is not shared with external advertisers.
Most browsers allow you to manage or delete cookies through their settings. Please note that disabling essential cookies may affect your ability to log in or use core platform features. You can review your browser's cookie settings at any time.
As an AR99 player, you have the following rights regarding your personal information. To exercise any of these rights, contact our support team through the Help section in your account dashboard. We aim to respond to all data rights requests within a reasonable timeframe.
Request a copy of the personal data AR99 holds about you, including your account information, transaction history, and gaming records.
Request that inaccurate or incomplete personal information in your account is corrected. You can update many details directly from your account dashboard.
Request deletion of your personal data. This is typically actioned upon account closure, subject to retention obligations for transaction records and fraud prevention purposes.
Object to the processing of your personal data for marketing or promotional communications. Update your preferences in account settings or contact support.
Request your personal data in a structured, machine-readable format so that it can be transferred if needed.
Request that AR99 restricts processing of your data in certain circumstances, such as while a dispute or correction request is being resolved.
AR99 is strictly an adults-only platform. The minimum age to register, deposit, and use any feature of the ar99.vu platform is 18 years. AR99 does not knowingly collect personal information from individuals under the age of 18.
If we become aware that personal data has been collected from a player who is under 18, we will take immediate steps to close the account, return any deposits to the originating payment source, and delete the associated personal data from our systems. Any winnings generated by an underage user will be forfeited.
If you believe a minor has gained access to an AR99 account, please contact our support team immediately. We take underage access reports seriously and will investigate without delay. Responsible Gaming tools including self-exclusion are available to all registered adult players.
AR99 may update this Privacy Policy from time to time to reflect changes in platform features, payment methods, data handling practices, or other operational changes. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
For material changes that meaningfully affect how your personal data is processed, AR99 will make reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect. Continued use of the platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised policy.
We encourage you to review this Privacy Policy periodically so that you remain informed about how AR99 handles your data. If you have any concerns about a change to this policy, you are welcome to contact our support team for clarification before continuing to use the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or how AR99 handles your personal data, our support team is available 24 hours a day, 7 days a week.
You can reach us through the Help section in your AR99 account dashboard via live chat or by submitting a support ticket. Our team will respond to privacy-related enquiries as a priority.
Support Email: support@ar99.vu | Available: 24/7 via in-platform live chat and support ticket system.
For data access, correction, deletion, or portability requests, please include your registered account email address and a brief description of your request so our team can assist you efficiently. We aim to acknowledge all privacy requests within 2 business days.
Your data is protected, your PKR payments are secure, and your privacy is respected. Create your free AR99 account today and enjoy cricket betting, PSL markets, 500+ slots, Live Casino, and VIP cashback – all in one place.